A Simple & Effective Firewall Solution
Our team handles all aspects of your firewall, including:
- Support – Configuration and implementation support
- Monitoring – Real-time health monitoring and expert response to threats
- Troubleshooting – Resolution of connectivity issues and broken applications
- Updates – Device management and upgrades
- Reporting – Weekly firewall activity reports
Essential Core Services
An economical service offering enabling companies to establish a solid firewall infrastructure supporting up to 75 devices and a fixed block of troubleshooting tickets.
We work with your team and remain compliant while being mindful of your budget.
Managed Infrastructure and Firewall Services are now attainable through Essential Core Services, addressing the diverse needs of today’s businesses.
Device Management
Continuous monitoring and troubleshooting
Configuration changes and deployments
Maintenance, patching and upgrading
Ensuring availability and uptime
Providing Tier 1-3 technical assistance (TAC) for our technology partners
Reporting and visibility
In-Scope Devices
Routers
Switches
Firewalls
Access Points and Wireless Controllers
SSL VPN Appliances
Tickets
Any anomalies detected based on service level will issue a troubleshooting ticket to be triaged, analyzed and investigated to determine the root cause of the issue.
Any change, modification or removal of devices issues a change request ticket.
Next Generation Firewall
We monitor all traffic passing through the firewalls for suspicious behavior and malicious payloads. Our team remediates and prevents active threats in your environment. The shift to a Next-Generation Firewall enables a more thorough inspection style, checking packet payloads and matching signatures for harmful activities such as exploitable attacks and malware